Last updated: June 2026 — James Wilson, Elleobrienxo

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James Wilson, founder of Elleobrienxo, personally reads and responds to all reader inquiries. We aim to reply to your message within 2-3 business days.

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• Editorial Inquiries: Have questions about our pokie reviews, ratings, or recommendations? Want to know how we evaluate Australian online casinos? We're happy to explain our methodology and discuss our expert picks.
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Response Time

We typically respond to all inquiries within 2-3 business days. During busy periods, it may take slightly longer, but we promise to get back to you as soon as we can.

Important Note About Disputes

Account & Payout Issues: If you're experiencing problems with a casino account, pending withdrawals, or have a dispute with an operator, we cannot directly assist you. Instead, please contact the casino's customer support team directly or reach out to the relevant Australian gambling regulator. We review casinos based on their terms and reputation, but we cannot intervene in individual account matters or disputes.

About Elleobrienxo

Elleobrienxo is dedicated to providing Australian players with honest, detailed reviews of online pokies and casinos. Founded by James Wilson, our mission is to help you make informed decisions about where to play safely and fairly. Visit us at elleobrienxo.com for our latest expert reviews and picks.